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Privacy Policy

At MySereneCleaning.com, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect when you use our website, how we use and protect that information, and your choices regarding your information.

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Information We Collect:

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When you create an account on MySereneCleaning.com, we may collect the following types of personal information:
 

  1. Name: We collect your first and last name to personalize your experience and communicate with you effectively.
     

  2. Contact Information: This includes your email address and phone number, which we use to send important notifications, updates, and to contact you regarding your account or orders.
     

  3. Address: We may collect your address to facilitate delivery of services or products, or for billing purposes.

     

How We Use Your Information:
 

We use the personal information we collect for the following purposes:
 

  1. Account Management: To create and manage your account, including processing orders, providing customer support, and communicating with you about your account.
     

  2. Service Delivery: To provide the services you request, such as scheduling cleaning appointments and delivering cleaning services to your specified address.
     

  3. Communication: To send you important updates, notifications, newsletters, promotional offers, and other communications related to our services.
     

  4. Improvement of Services: To analyze user behavior and preferences, improve our website and services, and develop new features and offerings.

     

Data Security:
 

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
 

Your Choices:
 

You have the following choices regarding your personal information:
 

  1. Account Settings: You can review and update your account information at any time by logging into your account on MySereneCleaning.com.
     

  2. Communication Preferences: You can choose to opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the emails.
     

  3. Data Access and Deletion: You may request access to your personal information held by us or request the deletion of your account and associated data by contacting us using the information provided below.

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If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at support@myserenecleaning.com.
 

By using MySereneCleaning.com, you consent to the terms of this Privacy Policy.

This Privacy Policy was last updated on February 20th of the year 2024.

We reserve the right to update or modify this Privacy Policy at any time. Please review this Privacy Policy periodically for any changes. Your continued use of MySereneCleaning.com after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

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